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privacy-policy

How we collect, use, and protect your personal information.

Last updated: July 30, 2026

1. Information We Collect

Elisabeth’s House collects information you provide directly, such as when you fill out a contact form, request a tour, or communicate with our team. This may include your name, email address, phone number, and any other details you choose to share.

We may also collect certain technical information automatically when you visit our website, including your IP address, browser type, referring URLs, pages visited, and visit timestamps. This data is used only for website performance and security purposes.

2. How We Use Your Information

We use the information we collect to respond to your inquiries, provide information about our services, schedule tours of our facility, improve our website and services, and comply with applicable legal obligations.

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, subject to strict confidentiality agreements.

3. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyse site traffic. You can control the use of cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

We do not use cookies to collect personally identifiable information without your knowledge.

4. Data Security & Protection

We implement appropriate technical and organisational safeguards to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our website uses SSL encryption for all data transmissions.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. We encourage you to use strong passwords and to contact us immediately if you suspect any unauthorised access to your account.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access and receive a copy of your personal data
  • The right to correct inaccurate or incomplete information
  • The right to request deletion of your personal data
  • The right to restrict or object to certain types of processing
  • The right to data portability

To exercise any of these rights, please contact us using the details in the Contact section below. We will respond to your request within 30 days.

6. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

We may use third-party analytics services such as Google Analytics to understand how visitors use our website. These services may collect data as described in their own privacy policies.

7. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be reflected by updating the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Your continued use of our website after any changes constitutes your acceptance of the updated Privacy Policy.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please do not hesitate to reach out to us:

Elisabeth’s House
Hagerstown, Maryland
Visit our Contact Page

Questions about our privacy practices?

Contact Our Team